FAQ's

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About our cakes

Custom cake prices

How much do your cakes cost?
Prices vary depending on size, detail, intricacy & complexity of your design. We often run in-store specials and holiday promotions for our  cakes and sweets. These can range from $15-$75 

For custom cakes, we have a $100 minimum, which generally serves about 12-10 people

We also offer pre design cakes that you can order on the fly. These range from $60-$100+

How do your cakes taste?

Our cakes are made using only high quality ingredients and are made in house each week. 

We have classically trained culinary pastry chefs on our team who are constantly Researching and developing new flavor combinations to ensure innovation and originality! Keeping up with the trends is important in our industry.

Gluten free or dairy free cakes?

We are working on creating  gluten-free flavors at this time. 

Unfortunately, we do not offer sugar free dessert or major allergy free cakes (nuts, eggs, etc).  So sorry.

Delivery

We only deliver wedding cakes, large custom cakes and sweets table set ups.
Price of delivery is based on location.

Email us with details regarding your event and we can send you a quote.

Do you ship your cakes?
Unfortunately, we do NOT ship cakes or sweets at this time.

Tasting information

We only offer sit down consults for wedding cakes at this time. If you are interested in trying our product stop in on a Friday or Saturday to purchase some sweets.

Sit down tastings are scheduled on one Thursdays 11-6 and one Saturday.1-5

We charge a $40 deposit for tastings. When you book your order with us, the $40 will be applied toward your order.

You can choose 6  flavors for your tasting. (additional flavors subject to upcharge)

Sit down consults include a 30 minute time slot,6 cupcakes and up to 4 total guests. (please no children)

We will go over all information & design aspects .

Please bring any color swatches, photos etc.

OR

you can do a pick up taste box.
You can pick them up on a Friday or Saturday.
*Tastings are by appointment only, call or email us to schedule and check availability today!

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Do you have a store front?

YES! 

We are open Monday  -Friday from 9:30-5pm and CLOSED on Sundays. 

We have fresh baked cupcakes and offer a variety of about 15 different flavors ONLY on Fridays & Saturdays.


You can also follow us on Facebook and Instagram to see some of our most recent work!


When should I place my order?

All custom cake orders must be placed 2-3 weeks in advance .

Call us at 954-707-8010 or email us at  info@thecakelovers.com

Since we are usually booked a few weeks (or sometimes months) in advance, we do encourage early ordering. (4-6 weeks advance notice is recommended, but we’re be happy to fit you in whenever our schedule permits.

Our cake artists reserve the right to adjust any element of the cake in order to create the most stable foundation and overall look of your cake.

A Price quote is not an official order.

All price quotes are tentative and subject to change based on our availability and at our discretion.

Orders placed with less than a 7 day notice is subject to a minimum of $10 rush fee.

Once your order is picked up and leaves the shop the final product is no longer a responsibility of The Cake Lovers LLC.

Your payment/deposit binds you to our agreement.

Only small changes can be made 2 weeks in advance. (with our discretion)
 

That far in advance?

Yes! We are a CUSTOM CAKERY and take limited orders per week.
We are in business to help serve as many customers as humanly possible.

 HOWEVER...

1. We ARE HUMANS, and there are only so many hours in the day. 

Please understand quotes are valid for 5 business days after sent.

If we book up within that time frame we are so sorry. We are on a first come first serve basis.

2. We specialize in over the top EDIBLE ART! So generally speaking, people who book with us are usually planning parties/events well ahead of time! (NOT at the last minute) We would be honored to create a cake for you and will do our best to fit your order in...  big or small. Please don’t be mad at us if you wait until the last minute  and we are fully booked even if you want a “SIMPLE CAKE”,.

 We will have a line of pre-designed cakes coming to you soon for any last minuet orders.

Deposits Booking and Cancellations


Yes! We require a 50% non-refundable deposit to book your order. 

The balance is due upon pick up. 

If your order is delivered you must pay in full at the time of booking. 

(wedding cake balances must be paid in full one month prior to event date)

WHY is it non-refundable?
Because remember when we told you we BOOK UP often?.. Well there would be NO WAY for us to go back and get all of the customers we said NO to, to backfill YOUR SPOT, if you decide to cancel your order. Your deposit ensures availability and we manage our entire team and production schedule based on YOUR ORDER. Often times we have to prep Artwork scheduling and planning for all custom orders even ordering specialty items for your cake.

Booking
After we discuss the details of your event and decide on a cake that you like, if you are interested in booking and would like to proceed, we would require a non-refundable 50% deposit to secure your date. The remaining balance must be paid upon pick up. The balance and deposit are NON-REFUNDABLE and NON-TRANSFERABLE, meaning you can NOT cancel one date and then change it for another.

What forms of payments do you accept?
We accept all credit cards and cash only. (No checks) For your protection, we do NOT process credit card orders over the phone. However, for your convenience, we  email you an invoice for you to pay online. Will

What is your refund/cancellation policy?
A non-refundable deposit of 50% is due upon order placement. Balance is due in full one week prior to your event. If an order is not picked up on the day of delivery or delivery is denied, the client is still responsible for the full balance of the order. We will make every attempt to contact you in the event of a missed pickup or denied delivery. If a cancellation is made less than one week prior to your event, the balance is still due in full. *Please understand that when you book an order, we decline other orders. If you cancel, that could result in thousands of dollars lost, just to accommodate your order (obviously, whether you cancel or not).

Since all cake artists have different styles, techniques & tools, your cake will be an inspiration from photos sent and not an exact replica.
 

Quote does not include box/processing fee.


In the event of cancellation:

1. All requests for cancellation must be made in writing.
2. If a cancellation is received, your deposit will not be refundable.
3. If a cancellation is received less than one week prior to the promised
delivery/pickup date, the full balance is still the client’s responsibility.


MORE INFO:


Pick up: Upon pick up check desing, colors, spelling etc. Once the cake leaves the shop any discrepancies or damages become the customers responsibility. If you are sending someone to pick up the cake, this is automatically their responsibility. We encourage  all pick ups to send a photo to the person who placed the order prior to leaving the shop.
 

If there is an issue we will do our best to adjust and address the issue at hand to the best of our ability.
 

However we can not re-design, create or change the cake design.

please understand this is edible art.

We do our best to re -create a cake to the best of our abilities.

Reference photos: The photos you send are inspirations to your cake designs.
 

Cakes can only be reproduced as our interpretation and will not be an exact replica. 

We will color match to the best of our ability. 

All cakes,cupcakes,cookies and sweets are subject to the cake Artist/bakers discretion/interpretation.